E-Bike Doctor PRO
Knowledge base

Firmware

Possible causes

  • Software version mismatch between components
  • Failed update / corrupted firmware
  • Configuration error (wheel size, component identification)

Safe test steps

  • Check component software versions with the manufacturer tool.
  • Was there an update or part change before the fault?

Workshop reference values

  • No general documented measurement value – manufacturer service documentation required.

Repair approach

  • Software update/configuration at a dealer with the manufacturer tool.

Tools needed

  • Manufacturer dealer diagnostic tool/software (if available)

Safety

  • Do not disconnect the battery during an update.

Related verified fault codes

CodeMeaningComponentReliability
Bosch 419Configuration errorFirmware Per manufacturer documentation
Bosch 426Internal time-out errorFirmware Per manufacturer documentation
Bosch 431Software version errorFirmware Per manufacturer documentation
Bosch 450Internal software errorFirmware Per manufacturer documentation
Bosch 531Configuration errorFirmware Per manufacturer documentation
Bosch 580Software version errorFirmware Per manufacturer documentation
Bosch 591Authentication errorFirmware Per manufacturer documentation
Bosch 592Incompatible componentFirmware Per manufacturer documentation
Bosch 593Configuration errorFirmware Per manufacturer documentation
Bosch 656Battery software version faultFirmware Per manufacturer documentation
Shimano STEPS E013Abnormality in drive unit firmwareFirmware Per manufacturer documentation
Shimano STEPS E033Current firmware cannot operate the systemFirmware Per manufacturer documentation
Shimano STEPS E043Part of the cycle computer firmware may be corruptedFirmware Per manufacturer documentation
Xiaomi 35Serial number (VIN) errorFirmware Widely published – may differ by model/firmware
Segway-Ninebot 35Serial number (VIN) errorFirmware Widely published – may differ by model/firmware