Shimano STEPS · Speed signal
E014 Shimano STEPS error code E014
Speed sensor may be installed in the wrong position
Per manufacturer documentation
Note
Meaning may depend on model, display and firmware – verify with the manual of the exact type.
Possible causes
General, component-based causes – not a manufacturer-specific statement.
- Spoke magnet moved/missing
- Speed sensor gap/cable
- Wheel size setting
Safe test steps
- Does the magnet pass the sensor, gap (manufacturer value, often a few mm).
- Cable damage along the chainstay.
Workshop reference values
- No general documented measurement value – manufacturer service documentation required.
Repair approach
- Align magnet/sensor, repair cable; set wheel size correctly.
Tools needed
- Basic hand tools, insulated screwdrivers
- Digital multimeter (CAT III, fused inputs)
Safety
- Tampering with the speed signal may be illegal and can lock the system.
This information does not replace manufacturer service documentation. Work on batteries and high-voltage parts only with the appropriate expertise.
Related fault codes
W011Travel speed cannot be detectedW010Drive unit temperature is higher than normalW013Torque sensor initialisation was not completed normallyW032Electronic derailleur may have been replaced with a mechanical oneE010System error detectedE013Abnormality in drive unit firmwareE020Communication error between battery and drive unitE021Connected battery conforms to the standard but is not supported