Segway-Ninebot · Voltage
24 Segway-Ninebot error code 24
Supply voltage abnormal
Widely published – may differ by model/firmware
Note
Table published for Xiaomi/Segway-Ninebot scooters; may differ by model/firmware.
Possible causes
General, component-based causes – not a manufacturer-specific statement.
- Low state of charge / heavy sag under load
- Over-voltage (wrong charger, unsuitable battery)
- Faulty voltage sensing in the controller
Safe test steps
- Pack voltage at rest and under load vs. the controller voltage class.
- Charger output voltage per label (S × 4.20 V Li-ion).
Workshop reference values
- Typical controller low-voltage cutoff: approx. 3.0–3.15 V/cell (~30–31.5 V on 36 V) – controller-specific.
Repair approach
- Charge the battery; if it still drops under load: battery diagnosis.
- Replace a battery/charger of the wrong voltage with a matching one.
Tools needed
- Digital multimeter (CAT III, fused inputs)
- Fused load tester
Safety
- Never use a battery or charger of a different voltage with the system.
This information does not replace manufacturer service documentation. Work on batteries and high-voltage parts only with the appropriate expertise.
Related fault codes
10Communication error between dashboard and control board11Abnormal current in motor phase A12Abnormal current in motor phase B13Abnormal current in motor phase C14Throttle fault / not in zero position15Brake lever fault / not in zero position18Motor Hall sensor fault21Battery (BMS) communication fault