E-Bike Doctor PRO
Bosch · Communication

423 Bosch error code 423

Connection problem with the battery

Per manufacturer documentation

Note

Bosch classic system (Intuvia/Nyon/Kiox/Purion). Smart System codes differ.

Possible causes

General, component-based causes – not a manufacturer-specific statement.

  • Harness/connector fault (break at handlebar, corrosion)
  • Incompatible component/firmware
  • Component supply fault

Safe test steps

  • Unplug connectors, check pins and corrosion.
  • Compatibility (protocol UART/CAN, firmware).

Workshop reference values

  • Voltages on communication lines depend on the protocol; measure only with the manufacturer pinout.

Repair approach

  • Repair harness/connector; use compatible component/firmware.

Tools needed

  • Digital multimeter (CAT III, fused inputs)
  • Contact cleaner, dielectric grease
  • Manufacturer dealer diagnostic tool/software (if available)

Safety

  • Power down (remove the battery) before unplugging connectors. Never apply pack voltage to data wires.

This information does not replace manufacturer service documentation. Work on batteries and high-voltage parts only with the appropriate expertise.