E-Bike Doctor PRO
Symptom

Motor resists rotation when unpowered

Motor phase

Possible causes

General, component-based causes – not a manufacturer-specific statement.

  • Burnt/loose phase connector
  • Damaged phase cable
  • Winding short or open circuit
  • Controller power stage (MOSFET) fault

Safe test steps

  • Battery disconnected, controller unplugged: compare A–B, B–C, C–A resistance.
  • Does the motor resist rotation even with the controller unplugged?
  • Discoloured or melted connectors.

Workshop reference values

  • The three phase resistances should be close (typically ≤ 10 % apart); absolute value is motor-specific, often < 1 Ω.

Repair approach

  • Replace connector/cable; for winding damage replace or professionally rewind the motor.
  • For MOSFET faults repair/replace the controller.

Tools needed

  • Digital multimeter (CAT III, fused inputs)
  • Milliohm meter (4-wire) – for low resistances
  • Basic hand tools, insulated screwdrivers

Safety

  • Disconnect phase wires only when unpowered; do not re-power a shorted controller.

Related verified fault codes

CodeMeaningComponentReliability
Bafang 09Motor phase errorMotor phase Per manufacturer documentation
SW900 LCD 23Motor phase abnormality (phase loss)Motor phase Widely published – may differ by model/firmware
S866 LCD 23Motor phase abnormality (phase loss)Motor phase Widely published – may differ by model/firmware
Xiaomi 11Abnormal current in motor phase AMotor phase Widely published – may differ by model/firmware
Xiaomi 12Abnormal current in motor phase BMotor phase Widely published – may differ by model/firmware
Xiaomi 13Abnormal current in motor phase CMotor phase Widely published – may differ by model/firmware
Segway-Ninebot 11Abnormal current in motor phase AMotor phase Widely published – may differ by model/firmware
Segway-Ninebot 12Abnormal current in motor phase BMotor phase Widely published – may differ by model/firmware
Segway-Ninebot 13Abnormal current in motor phase CMotor phase Widely published – may differ by model/firmware